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Posts Tagged ‘Customer+Service’


Exceptional Customer Service A Requirement For Today’s Successful Businesses


How To Deliver Exceptional Customer Service Having been in business a number of years, I’m amazed at the number of people who don’t have the slightest idea of what customer service is. Customer service is not a way of doing things ­ it’s an attitude. I always love it when company’s send their people to [...]

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Customer Relationship Management for the smaller business

Colin Ashurst, Senior Teaching Fellow in MIS at Durham Business School explains why smaller companies are using hard hitting CRM to compete with their larger counterparts. Duration : 0:4:11 Important Note! Realize Your Leadership Potential With A Little Help From Your Friends. Recommended ReadingThe Key Elements of Effective Leadership Strategies Video: How a Business to [...]

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