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Managing Differences:
Fortune 500 Strategies For Main Street!

Knowledge + Execution = Results Association Executives:
Nothing can more directly impact the success of your members that the trust associated with the development of shared goals.

The bottom line benefits of this trusting environment, from simply agreeing on the goals for the company, cannot be over stated.

Your members are looking to you for help with the interpersonal challenges they are facing that will not only impact their futures, but that of the association's entire membership as well.

In business, conflict is an often hidden, but very high, cost - one that is hidden in salary budgets in the form of wasted time, recruiting budgets in the form of unnecessary turnover, and in the consequences of poor decisions that result from a decision-making process contaminated by power contests.

Typically mediation, training and conflict coaching services are available only to organizations large enough to have multiple levels of supervision - where the objective is to empower executives, managers, and supervisors to take the processes to their direct-reports all the way down the ladder to the shop floor.

Because we work individually with family owned companies, where the day to day business conflicts are magnified by their emotionally charged family dynamics, we have adapted tried and true programs for delivery at trade association events, allowing us to reach people who would never have had access these critical skills.

Our association presentations are based on over a decade of working closely with Dr. Daniel Dana founder of the Dana Mediation Institute - combining that experience with decades of experience as consultants to family owned businesses.

Our presentations, breakout sessions, and pre-event workshops provide business owners and managers the most cost-effective way to meet the challenges of their intensely interdependent workplace.

  • Preventive Mediation: Stopping conflict before it starts.
    The single most leverageable action that describes successful companies, is their ability to continually create and maintain at atmosphere of shared goals about the future (and present) of the enterprise.

    Preventive mediation defines and reinforces the rules of engagement that create the successful relationships required in order to work and plan together most effectively. Presentations and workshops are available on three levels.

  • How To Talk Through Workplace Conflicts While They're Still Manageable
    This keynote/seminar/workshop is designed for your members who work interdependently with others - managers and non-managers alike. Did you know that 60% of voluntary terminations are the result of un-resolved conflicts with management?

    This is a core workplace competency and is considered a "life-skill" by many of us who also use it to enhance our personal and family relationships.

  • Helping Good Employees Do Good Work Together.
    Did you know that 65% of poor performance is due to employees who must work together - but can't get along? Organizational leaders, from supervisors to executives, can quickly learn a proven and powerful communication tool - to negotiate productive work relationships, finding solutions to business problems caused by conflict - even when none were thought possible. This seminar/workshop was designed for supervisors,team leaders, and members of self-managing teams.

    Our organization is comprised of 19 professional coaches, consultants, and trainers at our headquarters in New York as well as affiliated professionals across North America.

    With over 100 years combined experience helping business owners and executives grow and develop their organizations, I am sure we have some insights that will help your members with their immediate challenges as well as long range strategies.

    If you are interested in discussing how we can work together, discuss a custom tailored program for your association, or arrange a no-charge presentation, our "free speech" option - use the Contact Us form, or give me a call directly.

    There is no charge for these initial conversations.

    All the best!


    Charles Wallace, Managing Director & Executive Editor
    New York, NY
    212-501-4912



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