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HOME/COVER Page
Table of Contents Acknowledgements
i Editor's Tips
ii Welcome
iii About the Author

Part One: Focus
Creating Value

Part Two: High Performance
Energizing the Organization
Talking the Truth
Leader as Hero?
The Four Deadly Sins

Part Three: High Performance
Fit to Win

Part Four: Execution
Acquiring Market Savvy
Fulfilling Your Brand Promise
Out Think the Competition
Extraordinary Execution

Tools Index
Stories Index

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Doing It Right Tools Index

    Section 1:
  1. Turn Your Business Idea Into A Catalyst for Extraordinary Results A Worksheet For Turning Your Business Idea Into A Catalyst for Extraordinary Results
  2. Stretch The CEO’s Thinking
    A Worksheet For Stretching The CEO’s Thinking

    Section 2:

  3. Hiring People Who Fit The Values Inherent In Your Business Idea
  4. Using Storytelling To Build Business: A Storyteller’s Guide
  5. How To Have Partnering Conversations With Customers

    Section 3:

  6. Provoking Conversations
  7. Establishing “Contracts For Purpose” – A Framework For Authentic Conversations
  8. Rewriting Your Company’s Future
  9. Using A “Devil’s Advocate” To Improve Thinking

    Section 4:

  10. Develop A Leader’s Mindset
  11. Identify Conversation Derailers
  12. Considering Lessons in Authentic Leadership
  13. An effective Shadowing Process

    Section 5:

  14. Defusing Explosive Issues: Managing The Purpose Of The Privately Held Business
  15. Measuring The Cost Of Organizational Conflict
  16. Developing A Warrior’s Spirit: An Antidote To The 4 Deadly Sins

    Section 6:

  17. Dealing With Too Much Information
  18. Dealing With Inaccurate Information
  19. Dealing With Insufficient Information
  20. Becoming An Aware Company
  21. Dealing With Too Few Decision Makers
  22. Dealing With Disconnected Decision-Makers
  23. Dealing With Inadequate Points Of View
  24. Dealing With Weak and Sloppy Thinkers
  25. Raising Your Company’s IQ
  26. Preparing People To Act Well: Avoid Motivation Killers
  27. A Manager’s Thumbnail Guide For Building A Highly Competent Organization

    Section 7:

  28. Creating A Powerful Family Business History (Part One) A Guide For Gathering Information
  29. Creating A Powerful Family Business History (Part Two) A Guide For Organizing Your History
  30. Figuring Out The Evolving Game Today
  31. Scoping Out The Competition
  32. Red Team – Blue Team Exercises
  33. Instituting A Scenario Planning Process For Main Street Businesses

    Section 8:

  34. Creating The Business Review Conversation With Your Customers
  35. Having Meaningful Brand Equity Conversations In Your Workplace

    Section 9:

  36. Creating Your Company’s Thinking Profile
  37. Working The Boyd Cycle

    Section 10:

  38. A Cost/ Benefit Talent Assessment Guide
  39. Preparing New Hires To Hit The Ground Running
  40. Managing At The Boundaries
  41. A Worksheet For The Leader’s Business Conversations
  42. Diagnosing Performance Shortfalls
  43. Diagnosing The Triggering Events Of A Crisis
  44. Conducting The After Action Review (AAR)