FREE Cost of Conflict Calculator How much is conflict costing your company? What the heck is a “Pass-By Nibble?”, you’re wondering. It’s something that both sharks and bullies do before they go in for the kill. Both test their potential victims out first by gently taking a nibble. Sharks do it with their teeth. Bullies […]

What would you have done in the following circumstance? Here’s a scenario a client of mine told me about. She wasn’t happy with the way she’d handled it and wanted my input.
Beverly’s Dilemna - Everyone in the office, from the boss down was taking “shots” at Beverly. The supervisor, Joan, regularly denied her requests for […]

Communicating with others is an essential skill in business dealings, family affairs, and romantic relationships, and is an essential part of any personal development effort. Do you often find yourself misunderstanding others? Do you have difficulty getting your point across clearly? When it comes to communication, what you say and what you don’t say […]